Absolutely, we offer no questions asked hassle-free returns or exchange policy within 7 days of receiving your order. To facilitate a return or exchange, the order must be unopened and in its original packing for a full refund. The refund amount is only on the order value and does not include the shipping cost.
**The return/exchange policy excludes any product which has been customised or made to order or explicitly marked non-returnable on the website.**
You can also get in touch with us for returning or replacing any item if:
1) The product is damaged /defective
2) Does not match the description given on the website
3) The product received is of the wrong colour/size/quantity
4) There are missing accessories/items/parts
Please email us at support@boxeswala.com for your return/replacement request along with your order details.
Once a return has been authorized by us then we would ask our courier partners to initiate a pickup. Please note you would need to pack the product and stick the address/return label before handing the product to our courier partner.
In case our courier partner does not have a return pickup service in your pin code, then we would let you know and you would need to arrange to self-return the products.
All returns should be sent to the following address quoting the order number
Gat No. 52/2 Chimbli Phata, Alandi Road, Near Akshay Medical, Pune – 412105, (MH) India.
